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Create an account and sign in

This guide covers everything between landing on app.klastro.io and reaching your first dashboard.

How you create your account depends on the invitation you received.

You received a personal invitation to join the platform.

  1. Open the link in your invitation email. The Your invitation to Klastro page shows the invited address.

  2. Click Continue to registration.

  3. On the Create your account page, enter your Full name and a Password of at least 8 characters. Register with the email address the invitation was sent to.

  4. Wait while Running a quick security check… completes, then click Create account.

You then move on to creating your organization.

The first time you sign in, Klastro shows the Terms of Use and Privacy Policy screen. It sums up in four points what you are agreeing to — credit usage, ownership of your content, hosting in France, GDPR rights — and links to the full documents, which are what govern.

  1. Read the summary and, if you wish, open the full documents (they open in a new tab).

  2. Click Accept and continue. You are taken back to where you were going.

If you would rather not accept, click Log out: the app cannot be used until you accept.

Everything in Klastro happens inside an organization. After registering:

  • if you belong to no organization, you land on Create your Organization;
  • if you belong to several organizations, you land on Select Organization;
  • if you belong to exactly one, you go straight to your dashboard.
  1. Enter the Organization name. The Workspace URL fills itself in; change it if you like.

  2. Optionally choose your Country.

  3. If this is a company, tick This organization is a company and fill in, if you have them, the SIRET, Billing address and VAT number. Leave the box unticked for a school, a community or a personal workspace.

  4. Click Create organisation.

If an organization with the same name already exists, Klastro shows … is already on Klastro. Click Notify my admin to ask them for an invitation, or Create a new organisation instead.

On Select Organization, click the organization you want to open. Use Search organizations… when the list is long, or New Organization to create another one.

Once inside the app, click the current organization’s name in the sidebar: the Switch Organization menu lists the other organizations you belong to.

  1. Open app.klastro.io and click Sign In.

  2. On Welcome back, enter your email address and password, or use one of the Continue with … buttons if they are offered.

  3. Click Sign In.

If you forgot your password, Klastro emails you a one-time access code.

  1. Open app.klastro.io/auth/recovery. The Access your account page appears.

  2. Enter your Email address and click Send code.

  3. On Check your email, enter the Verification code from the email, then click Verify & continue.

  4. Choose a new password under Secure your account, then click Activate account.

Seeing another error while signing in (Session expired, Security check failed, Flow expired)? See Sign-in problems.