Webcam and proctoring

Klastro lets you announce that an assessment is webcam-proctored. The setting is made per invitation, when you send it. This page explains how to turn it on, what the candidate is told, and what remains your responsibility.

Require a webcam on an invitation

1. Open Assess, then Invitations, and click Invite candidate.

2. Fill in the candidate, template and expiry date (see Send and manage invitations).

3. Under Session settings, turn on Require webcam (“Enable live proctoring via webcam”).

4. Click Send invitation.

The setting is off by default. It then appears on the invitation page, in the Settings card, on the Webcam required line (Yes or No).

Caution

The setting cannot be changed after sending. To change your mind, revoke the invitation and send a new one, as long as the candidate has not accepted it.

What the candidate sees

On their invitation page, before starting, the candidate sees:

• the Webcam line, set to Required or Optional;
• when a webcam is required, an extra line under Important Information: “Webcam access will be required”.

The candidate therefore learns about the condition before clicking Start Assessment, never mid-assessment. The candidate’s side is described in The lab in assessment mode.

What you see during the assessment

Live supervision from the dashboard goes through the candidate’s read-only terminal and the progress of their scenarios (see Supervise a run live).

The dashboard has no video player for the webcam, and the candidate report contains no image or video. Don’t present the webcam to the candidate as a recording that goes into their file.

Privacy: what falls to you

When you turn on webcam proctoring, your organization is the data controller for that data; Klastro acts on your behalf as a processor. In practice, before requiring a webcam, it is up to you to:

• hold a valid legal basis. In a hiring context, the candidate’s free and informed consent is in practice the only one you can reliably rely on;
• inform the candidate, before the assessment, of the assessment methods and techniques used (under French law, articles L1221-8 and L1221-9 of the Labour Code); no method they were not told about may be used;
• assess whether a data protection impact assessment (GDPR article 35) is required, since systematic monitoring of candidates is among the criteria to consider.

Tip

Only require a webcam if it genuinely serves your process. Reading the terminal is usually enough to judge a candidate’s work, and every piece of data you don’t collect is one obligation fewer.

Klastro’s real-time streams are hosted by Klastro on its own infrastructure in the European Union: no stream is handed to a third-party provider.

A candidate who wants to exercise their data rights (access, erasure…) must contact your organization, which ran the assessment. A request Klastro receives directly is passed on to you.

See also

• Webcam problems
• Frequently asked questions